“Working with Azorus has been a great experience, from the moment we met them we knew that we found the right CRM partner. They listen to their clients, offer great customer service and provide a platform which continues to exceed our expectations.”
Sampath Karunaratne, Bath Spa University
Azorus works with higher education clients in Canada, the USA, the UK and the Netherlands. Our CRM solution has been implemented at a wide variety of higher education institution types: large public universities, mid-sized private universities, small community colleges and one of the largest online universities in the world.
We are pleased to share with you some client stories and testimonials below. If you are considering CRM for your university or college and wish to speak directly with any of our current clients, please feel free to contact us and we will arrange this for you.
University of Leicester tracks the student journey
For years, the University of Leicester was unable to track and transform interest into enrolments. Azorus delivered a solution that not only integrated with Leicester’s student record system (SITS), but also pushes personalised information to Facebook. Now, Leicester is able to engage prospective students and monitor interest across multiple channels, and at every stage of the enrolment journey.
Edge Hill University tells their story
When you have a 125-year legacy of innovation and success, you want to share it. With help from Azorus, Edge Hill University has a CRM system to do that in a consistent, dynamic and highly personalised way. The result is a significant increase in enquiries and more intelligence on what students are looking for.
University of Warwick manages events
How do you manage as many as 8,000 open day registrations in as little as 48 hours? Traditionally, the University of Warwick did it manually, until it partnered with Azorus for an automated CRM solution. Today, registration is effortless and precise, closing at predefined limits, allowing the university to focus its energy on organising events.
“The worth of CRM is obvious to us every single day—thanks to Azorus, we enjoy our work more because it’s high-value. We don’t have to work as hard to generate the same or better results— it’s as straightforward as that.” Susan Vercruysse, Ryerson University, Canada
“From the beginning, conversations with Azorus didn’t feel remotely like a sales pitch—it was a collaboration. At this point, we were simply assessing how valued each vendor made us feel, how good they were at listening to us. Because we knew we weren’t just investing in software. We were investing in a partnership.” Richard Harrison, University of Warwick, UK
“Over the past few years, we’ve risen in the league tables, and our performance in national student survey scores has been the best in the country. Thanks to our CRM capabilities, we have been able to communicate those successes to prospective students. I think it’s that which has made the real difference.” Helen Pennack, University of Leicester, UK
“I think any state school should have something like this to be competitive and move into the future. I’m really excited to work on a system that will allow us to consistently reach out to each student at whatever stage they are at. And I’m glad that Azorus is our partner going forward to make that happen.” Meg Woolf, Tacoma Community College, US
“To work with someone that wants to help us find a solution, rather than presenting us with out-of-the-box options, is what we value. Because we knew that just buying a CRM system would only put us on a level playing field. If we want to get an advantage, we have to have a unique system and use it better than anyone else. I think we are working with a company that is able to do that for us.” Liam Owens, Edge Hill University, UK