Ryerson University is Canada’s leader for innovative career-focused education and is located in downtown Toronto. Ryerson is a distinctly urban university with a mission to serve societal need and a long-standing commitment to engaging its community. Ryerson’s professionally relevant curriculum and associated research is anchored in real-world issues with 105 PhD, master’s and undergraduate programs offered. Ryerson is also a university on the move and gaining momentum within the Canadian higher education context. It is the most applied-to university in Ontario relative to available spaces, and its reputation with business and community leaders continue to rise. The university has 26,000 undergraduate and 2,300 graduate students – a culturally diverse student population from 146 countries.
Since 2005, Ryerson have used the capabilities provided by Azorus to gain a competitive advantage in a hyper-competitive market. Choose>Ryerson, their CRM initiative, is an innovative deployment of the Azorus CRM platform. Ryerson have been able to automate a number of business processes and have effectively mastered the concept of “Student Self Service” with the use of a sophisticated applicant portal. The Azorus CRM system is tightly integrated with Oracle PeopleSoft and Al Fresco; the Ryerson Document Management system.